The “Multi-user mode in QuickBooks Desktop” allows multiple users to access the same company file simultaneously. QuickBooks Database Server Manager plays an important role here. However, at times, technical issues in the Database server manager may prevent connection to the remote server and this issue shows up an as error message “QuickBooks cannot establish a connection to the remote server”.
This blog shall try to unravel the methods for rectifying this error and will also highlight the multiple causes to troubleshoot it. So, read it keenly.
Causes of QuickBooks's "Cannot Establish a Database Connection" Error
Read the below given factors which play a predominant role in inciting cannot establish a connection to Remote Server.
QuickBooks hosting related issues (primarily due to file permissions).
If you are experiencing QuickBook's unable to connect to a remote server issue, there are several troubleshooting steps you can take to resolve the problem. Here's a guide to help you fix this issue:
Solution 1: Check Internet Connection
Verify Internet Connection:
Ensure that your internet connection is stable. A poor or unstable connection can prevent QuickBooks from connecting to the server.
Test Connectivity:
Attempt to access other websites or online services to ensure your internet connectivity is working correctly.
Solution 2: Firewall and Security Software
Configure Firewall Settings:
Check if your firewall or security software is blocking QuickBooks. Configure your firewall settings to allow QuickBooks connections.
Add QuickBooks to Exceptions:
Add QuickBooks as an exception in your firewall or antivirus settings. Consult your security software documentation for instructions.
Solution 3: QuickBooks Connection Diagnostic Tool
Download and Run Connection Diagnostic Tool:
Download and run the QuickBooks Connection Diagnostic Tool (QBNetDiagTool) from the official Intuit website.
Follow the on-screen instructions to diagnose and fix network-related issues.
Solution 4: Update QuickBooks
Update QuickBooks:
Ensure that you are using the latest version of QuickBooks. Updates often include fixes for known issues and improved compatibility.
Update QuickBooks Database Server Manager:
If you are using QuickBooks in a multi-user mode, make sure that QuickBooks Database Server Manager on the server is also updated to the latest version.
